Policy of Terms and Conditions of stay and Cancellations
Check in time from 2pm – Check out day 10.30am
Terms, Conditions, Payment of Stay Policy:
All rates are firm at the time of deposit; otherwise subject to change without notice.
- Artisan Spa Views does not sell Gift Vouchers.
- Your booking is held in good faith.
- Deposit 50% of full costs. * Balance on or before arrival day.
- Minimum 2 nights stay.
- Minimum 3 nights stay on Long weekends, School Holidays and Public Holidays.
- Bookings are for consecutive days with same guests on registered booking.
- No third party guests allowed to change out. A new booking at full tariff price will be charged for any new guest.
- 1-2 Adults per spa suite.
- On arrival a security bond on your credit card applies for all stays if this is not available: Cash Bond of $250 is held in trust till your departure and returned after inspection of any loss or damage to property.
- Left articles in rooms – guests need to apply for return post, pack and delivery. charges apply from $10.
- Artisan Spa Views B&B is Designed for discerning adults who appreciate attention to detail in a child-free environment of private, casual sophistication for relaxation.
Booking Changes, Cancellations, Cut short stay or No Show Policy.
- Less than 2 days notice to cancel or No Show or Cut short stay ‘guest leaving prior to check out day forfeit full booking cost.
- Cancellations made Within 14 days of check-in time, forfeit the full deposit of 50% of stay.
- Cancellation / Transfers to all bookings more than 14 days notice, a full refund less $45 Expenses-Admin.Fee.
- Admin and cost Fee $45 applies to any Adjustments, once booking has been made.
- Any deposit refunds will be directed to original account only with in 5 days of written notice.
- To avoid any possible financial loss due to unforeseen circumstances please consider taking out travel insurance.
- Note: These terms must be read by you and accepted when making a booking by phone or booking form.
- Other Conditions:
- Management reserves the right ‘not to allow’ / ‘will remove’ person/s at this establishment if they disturb the ambiance of the property with no refund.
- Management reserves the right to modify and impose new or additional terms and conditions to this Policy at any time.
- Non smoking property: No smoking in guesthouse, suites and balconies. Smoking is only permitted in the car park and garden area.
- Damage or broken items will be charged direct from your credit card.
- Note: These terms must be read and accepted when making a booking.